John Tugwell sees the future of home banking, and it's cable television. The chairman and chief executive of National, Westminster Bancorp believes that cable television, not screen phones or personal computers, may prove to be the most user-friendly means of delivering live, interactive banking services to millions of couch potatoes.

To prove Mr. Tugwell's point, Natwest recently participated in a live demonstration with the New Jersey Cable Television Association that linked up a loan officer in one of the bank's New Jersey branches with a customer at home. The customer was able to see and speak with the loan officer, who appeared on the television screen via a cable hookup between the house and the branch.

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