Dove Associates, a consulting firm with a heavy focus on electronic banking and payments, has appointed executives from NationsBank and Royal Bank of Canada as associates in the financial services practice.

Jennifer Kendrick, formerly vice president of channel strategies at NationsBank, brings extensive experience in strategic planning, financial analysis, and market research, the firm said. She previously worked at Andersen Consulting and has degrees in economics and business management from North Carolina State University.

Scott Wilkinson has worked 10 years in financial services, including time at Royal Bank and the brokerage firm Burns Fry. He has worked in systems design, financial analysis, and product development and has managed alternative-delivery pilots using the Internet, kiosks, personal digital assistants, and other devices.

Mr. Wilkinson has a bachelor's degree in political science from the University of Toronto and a certificate in strategic marketing from McGill University Management Institute in Montreal.

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