Citi's investment roadmap raises eyebrows on Wall Street

Jane Fraser 2023
Valerie Plesch/Bloomberg
  • Key insight: Citi could incur higher expenses in the second half of this year if market conditions create opportunities to hasten investment spending, executives said Tuesday.
  • What's at stake: Talk of a pickup in investment spending coincided with a decrease in the bank's stock price, as investors digested the possibility of higher expenses in the back half of 2026. Executives said they will look for opportunities to increase investments in order to achieve sustainable growth.
  • Forward look: Whether severance charges will rise as the bank achieves greater efficiency is yet to be seen.

Citi's stock price fell Tuesday after the megabank said it may incur higher expenses, including additional severance costs, in the second half of the year, if favorable market conditions create opportunities to accelerate investment spending.

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Following an early-morning lift due to the bank's positive second-quarter performance, the stock had declined by as much as 6% in afternoon trading and ended the day down by 5%. The decrease followed remarks by Citi executives who told analysts that they're prepared to pull forward investment spending where it makes sense.

The comments seemed to catch several analysts offguard, as they tried to extract information from CEO Jane Fraser and Chief Financial Officer Gonzalo Luchetti about the nature of potential investments, whether the list of investments includes possible acquisitions and how much the bank expects to dole out in severance costs as it seeks to become more efficient.

Added to the mix was the fact that the $2.9 trillion-asset Citi maintained, rather than raising, its full-year guidance for a key profitability target. Despite achieving a return on tangible common equity of 13% for the second quarter — which followed 13.1% in the first quarter — the bank said it still expects to achieve 10% to 11% for the whole year, leaving some analysts to question Citi's rationale.

Fraser, who has been leading Citi through a massive, multiyear turnaround, attempted to clarify the potential investments, explaining that they would be aimed at supporting higher, sustainable returns.

"What we're saying is we're focused on the near-term and the medium-term targets, not on the way point," Fraser said during the bank's earnings call. "I can't imagine this investor that doesn't want us to make sure that we are taking full advantage of the market conditions … to be able to make the investments and take actions that will drive growth for the next number of years."

"That's the message that the Street should be taking from this," she added.

Still, analysts continued to ask questions about the bank's possible accelerated investment plans. By and large, they didn't get much information. Neither Fraser nor Luchetti disclosed specific plans, except to say investments would be across the board.

Neither revealed how much the bank could rack up in severance costs, which were $800 million during the first half of the year. Fraser did reiterate that Citi is "not looking at anything inorganic" in terms of investments, further quelling a media report from earlier this year that Citi wanted to buy a regional bank.

The bank has already said it will make $5 billion of incremental investments between now and 2028.

"Just assume we're looking at a number of the different investments we talked about [at investor day], where we can pull them forward," Fraser said on the call. "If there's any severance and other pieces as we accelerate productivity gains, we'll do so too."

Gerard Cassidy, an analyst at RBC Capital Markets, wanted to know if severance charges are likely to make up half, one-third or one-fourth of the potential second-half investment spending. Citi executives, however, declined to provide additional details.

Citi laid out its near-term and medium-term targets for return on tangible common equity at its investor day in May, during which executives shared the company's blueprint for the next five years. It aims to achieve 11% to 13% in 2027 and 2028, followed by 14% to 15% between 2029 and 2031.

On Tuesday, Citi said it continues to expect net interest income, excluding its markets business, to increase 5% to 6% for all of 2026. It's still aiming for an efficiency ratio of 60% for the year.

Robust second-quarter showing

Overall, second-quarter results were strong. Net income was $5.8 billion, up 45% year over year. Earnings per share totaled $3.15, topping the estimated $2.73 per share that analysts polled by S&P Capital IQ had predicted. Revenues were $24.8 billion, up 14% from the year-ago period and marking the best quarterly revenue in a decade, according to the bank.

Operating expenses rose 5% year over year to $14.2 billion, due to higher compensation and benefits, transactional and product servicing costs and deposit insurance charges, the bank said.

Four of Citi's five core businesses reported double-digit revenue growth for the period ending June 30. The banking division led the way with 34% year-over-year revenue growth, reflecting a surge in investment banking, whose revenues rose 44% compared to the same quarter in 2025.

Citi's services division had revenue growth of 18%, while markets reported growth of 17%. Wealth, which now includes retail banking, saw its revenues grow by 13% from a year ago.

U.S. consumer cards, which is now led by Pam Habner, reported the smallest year-over-year increase in revenues at 1%. The segment's operating expenses rose 10% year over year, driven up by severance costs, customer-engagement costs and legal and marketing expenses.

Citi plans to spend more on marketing in that business, which is highly competitive, Fraser said.

During the quarter, Citi returned approximately $5 billion to shareholders in the form of dividends and share repurchases. Last month, following the results from the annual regulatory stress tests, the bank said it would increase its dividend by 12% to 67 cents per share, starting in the third quarter.

In the second quarter, it launched a $30 billion, multiyear share repurchase program.


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