Certification Further Underscores Clicksoftware's Continued Relationship With Microsoft BURLINGTON, Massachussetts, March 4 /PRNewswire-FirstCall/ --ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), the leading provider ofmobile workforce management and service optimization solutions, todayannounced it has attained Gold Certified Partner status in the MicrosoftPartner Program with a competency in ISV/software solutions, recognizingClickSoftware's expertise and impact in the technology marketplace. As aGold Certified Partner, ClickSoftware has demonstrated expertise withMicrosoft technologies and proven ability to meet customers' needs.Microsoft Gold Certified Partners receive a rich set of benefits, includingaccess, training and support, giving them a competitive advantage. ClickSoftware's ServiceOptimization Suite gives service organizationsthe tools to streamline operations, reduce costs, boost productivity andincrease revenues. Companies in a variety of industries such as utilities,telecommunications, home appliances, computer and office equipment,electronics repair, etc. rely on ClickSoftware products to strengthencustomer relationships by ensuring the right field engineer with the rightskills arrives at the right job at the right time. Companies use theseproducts to complete a range of critical tasks, including automatedschedule optimization, demand forecasting, capacity planning, mobilecommunications, reporting and trend analysis. "Making our products as reliable, fast and intuitive as possible isparamount for our customers," said Nigel Clark, ClickSoftware's VicePresident of Alliances. "This certification is a testament to ourcommitment to providing the end-to-end mobile workforce management andoptimization technology that service organizations need to reduce operatingcosts and grow revenues. It also allows us to clearly promote our expertiseand relationship with Microsoft to our customers." ClickSoftware's ServiceOptimization Suite is built end-to-end on theMicrosoft SQL Server 2005 platform using the Microsoft. NET Framework.ClickSoftware's solution also allows seamless integration for customers ofboth Microsoft Dynamics AX (ERP) as well as Microsoft Dynamics CRM. Thisintegrated solution helps organizations respond more quickly to customerrequests, and connect their business in real time with their mobileworkforce. "Customers are looking for partner companies that can bridge the gapbetween their business demands and technology capabilities," said AllisonWatson, vice president of the Worldwide Partner Sales and Marketing Groupat Microsoft Corp. "They need to trust in a company that can act as anexpert adviser for their long-term strategic technology plans. MicrosoftGold Certified Partners, which have certified expertise and direct trainingand support from Microsoft, can build a positive customer experience withour technologies. Today, Microsoft recognizes ClickSoftware as a new GoldCertified Partner for demonstrating its expertise providing customersatisfaction using Microsoft products and technology." As one of the requirements for attaining Gold Certified Partner status,ClickSoftware had to declare a Microsoft Competency. Microsoft Competenciesare designed to help differentiate a partner's capabilities with specificMicrosoft technologies to customers looking for a particular type ofsolution. Each competency has a unique set of requirements and benefits,formulated to accurately represent the specific skills and services thatpartners bring to the technology industry. The ISV/Software Solutions Competency recognizes the skill and focuspartners bring to a particular solution set. Microsoft Gold CertifiedPartners that have obtained this competency have a successful record ofdeveloping and marketing packaged software based on Microsoft technologies. The Microsoft Partner Program was launched in October 2003 andrepresents Microsoft's ongoing commitment to the success of partnersworldwide. The program offers a single, integrated partnering frameworkthat recognizes partner expertise, rewards the total impact that partnershave in the technology marketplace, and delivers more value to helppartners' businesses be successful. About ClickSoftware ClickSoftware is the leading provider of mobile workforce managementand service optimization solutions that create business value for serviceoperations through higher levels of productivity, customer satisfaction andcost effectiveness. Combining educational, implementation and supportservices with best practices and its industry-leading solutions,ClickSoftware drives service decision making across all levels of theorganization. From proactive customer demand forecasting and capacityplanning to real-time decision making, incorporating scheduling, mobilityand location-based services, ClickSoftware helps service organizations getthe most out of their resources. With over 100 customers across a varietyof industries and geographies, and strong partnerships with leadingplatform and system integration partners - ClickSoftware is uniquelypositioned to deliver superb business performance to any organization. Thecompany is headquartered in Burlington, Mass. and Israel, with offices inEurope, and Asia Pacific. For more information about ClickSoftware, pleasecall +1-888-438-3308 or visit:
http://www.clicksoftware.com.
Contact: Joanna Giannotti ClickSoftware, Inc. +1-781-272-5903 (x2235) Joanna.giannotti@clicksoftware.com
