Well-established tech giants like Amazon and Google pose a more formidable threat to banks than the thousands of startups populating the fintech market.

Credit quality can only go downhill from here. Speaking at an industry conference Thursday, the heads of several big banks — including JPMorgan Chase, Bank of America and U.S. Bancorp — warned of looming deterioration in their loan books.

Alorica Inc., a customer service company, has acquired Expert Global Solutions, a call center operator that supports accounts receivable management firms.

A federal court jury in Utah delivered a verdict in favor of the FTC against three Utah-based firms and their owner, finding that they engaged in deceptive and unlawful telemarketing campaigns.

Chemung Financial in Elmira, N.Y., is set to form an insurance unit.

The Electronic Payments Coalition's arguments supporting Visa in its legal battle with Walmart are not based in fact.

Union Bankshares in Richmond, Va., will open a loan production office after hiring a team that worked at NewBridge Bancorp.

PRA Group Inc., a Norfolk, Va.-based debt-buying giant, announced Friday both the resignation of executive Neal Stern and a series of organizational changes.

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The CEOs of banks that operate only online argued Thursday that their model is the way of the future. Not so fast, responded the heads of some of the nation's largest banks.

The Consumer Financial Protection Bureau's complex payday lending proposal is sparking concerns that state legislatures will try to repeal existing usury laws and allow a parade of pro-payday-lending bills to move forward.

Access National Corp. in Reston, Va., said Thursday that it has hired Mark Moore, a veteran commercial banker, as president of Access National Bank.

Prudential Bancorp in Philadelphia has agreed to buy Polonia Bancorp in Huntingdon Valley, Pa.

Credit quality has improved across the industry over the past few years, but don't expect that trend to continue because of several economic forces, big-bank CEOs said Thursday.

As its digital consumer executive, Carrie Sumlin is tasked with making sure Ally Bank offers its customers top-notch digital services since it doesn't have any branches.

Franklin Savings Bank in Franklin, N.H., has lured an executive from Florida to become its next chief financial officer.

The Consumer Financial Protection Bureau proposal could have included flexibility for banks to offer payday loan alternatives, but the plan misses the mark.

Novantas has acquired Chicago-based consulting firm Treasury Strategies.

Mackinac Financial in Manistique, Mich., has promoted an executive from its bank to become its next chief financial officer.

Sen. Elizabeth Warren, the founder of the Consumer Financial Protection Bureau, said Thursday she would fight back against congressional efforts to delay or revamp the agency's payday lending proposal even while she acknowledged the plan could have been tougher.