First Tennessee Bank has established a partnership with the nonprofit Operation Hope to offer free financial literacy workshops and counseling sessions in several branches.

Eileen Serra, 61, the chief executive of the Chase Card Services unit, will step down in January and become an adviser to the company on growth initiatives, according to a memo Wednesday from Gordon Smith, JPMorgan's CEO of consumer and community banking.

Eileen Serra is stepping down as chief executive officer of JPMorgan Chase's credit-card business and will be replaced by Kevin Watters, who is currently head of mortgage banking.

The $30.2 million-asset Citizens, in Hartford, Ky., agreed to pay a 1.77% premium for the branch's average daily balance of assumed deposits for the ten days prior to the closing date.

Carolina Financial in Charleston, S.C., plans to raise $30 million in a public offering of its common stock.

Bank of Lancaster in Kilmarnock, Va. has promoted Susan Pittman to the newly created position of chief lending officer.

Umpqua Holdings wants other banks to join its recently announced innovation lab in Silicon Valley. The company says if smaller banks pool resources they can compete with the deep pockets of the big banks in disruption.

Patriot National once suffered seven straight years of losses. Again profitable, the company is looking to use capital to buy back leased branches, improve technology and make the first acquisition in its 21-year history.

U.S. District Judge Thomas M. Durkin denied requests for a new trial made by collection agency/mortgage servicer Residential Credit Solutions after it was ordered to pay $2 million to a woman who fought a foreclosure action brought by the firm.

Financial institutions' growing curiosity about so-called blockchain technology has spawned a new category of technology: blockchain as a service.

Several CEOs hitting the magic age of 63 have chosen to sell their institutions, suggesting a dearth of younger executives waiting in the wings.

Wyndham Hotels and Resorts agreed Wednesday to settle FTC charges that the company’s security practices unfairly exposed the payment card information of hundreds of thousands of consumers to hackers in three separate data breaches.

Bank of the Ozarks in Little Rock, Ark., which has made 15 bank deals since 2010, has raised $110 million in an offering of its common stock.

Cardinal Bankshares in Floyd, Va., has named a new chairman and made additional executive appointments ahead of its merger with Grayson Bankshares in Independence, Va.

Affluent customers deserve special attention, but banks have to think outside of the box to improve loyalty and customer satisfaction with this important customer segment.

Univest Corp. of Pennsylvania in Souderton has agreed to buy Fox Chase Bancorp in Hatboro, Pa., for $244.3 million.

TransUnion predicts that the consumer lending market will have fully recovered by the end of next year from both the mortgage crisis and the recession that concluded more than six years ago.

Washington Federal is the latest bank to partner with a tech company in an effort to streamline online loan applications.

A coalition of consumer groups wants the Consumer Financial Protection Bureau to investigate what it calls T-Mobile’s misleading advertisements and abusive debt collection practices.

Eagle Bancorp in Bethesda, Md., has added equipment leasing to its lineup of commercial banking products.