Bank of New York Mellon is building out a new investment firm with the mortgage specialist Amherst Holdings. The move is its second major commitment to a fixed income-related fund this year.

An Illinois federal court dismissed a Fair Debt Collection Practices Act case that involved a collection account number being visible on an envelope containing a debt collection letter. The decision goes against a high-profile collection case ruling last year.

Unifund Group has acquired First Resolution Investment Corp., including all assets and an estimated 72,000 accounts with a face value of $1 billion.

WASHINGTON — The Consumer Financial Protection Bureau finalized a contentious policy Thursday allowing customers to describe their banking experiences more fully on the agency's complaint portal.

Citigroup's failure to pay 24,000 people owed money as part of a settlement with the government over foreclosure abuses has prompted Maxine Waters, the senior Democrat on the House Financial Services Committee, to call for an investigation into whether banks missed other borrowers.

The CFPB wants to expand banks' data reporting requirements under the Home Mortgage Disclosure Act. But this would impose even greater costs upon local financial institutions that are already overburdened by regulation.

The National Foundation for Credit Counseling has received a grant award totaling $2.3 million from NeighborWorks America to support foreclosure prevention efforts through its Member Agencies.

Alongside the requisite ATMs and tablet-bearing salespeople, a New York credit union has installed touchscreens where customers can visualize a path to realizing their financial goals. Wells Fargo is taking a similar approach to credit education online.

The long-standing practice of banks and mortgage lenders paying real estate brokers and homebuilders for referrals could soon be coming to an end.

To shake off years of sluggish growth, Citizens Financial is going hard after asset classes that other banks are starting to back away from. The Providence, R.I., company says the growth opportunity outweighs the risk.

The agency's interpretation of a Respa rule could put an end to the long-standing practice of mortgage lenders paying real estate agents and homebuilders to send business their way.

Ally Financial in Detroit announced its second big management change in less than two months.

U.S. Bancorp has hired a former Santander Bank executive to oversee the diversified industries segment of its large corporate banking division in New England.

WASHINGTON — The Consumer Financial Protection Bureau finalized a contentious policy Thursday allowing customers to describe their banking experiences more fully on the agency's complaint portal.

If successful, Provident Bank in Massachusetts and Cincinnati Federal in Ohio would become the first new mutual holding companies since 2011, giving some hope that the structure could make a comeback.

Women bankers who want a family and a fulfilling career should focus on building a strong support system outside of work, or else opportunities will pass them by, according to panel of senior women executives at HSBC.

Banks charge merchants a quarter each time customers swipe their debit cards — even though the mean cost of processing debit-card purchases has fallen to 4.4 cents. The Federal Reserve should ensure that the falling cost of debit-card processing is matched by lower fees.

Countries including Brazil, Nigeria, Malaysia and India have proved that there are viable ways to find alternatives to branches, use mobile devices to increase the reach of financial services and roll out government-supported financial inclusion projects.

Target agreed to settle with more than 100 million customers whose personal information may have been breached in a database hack in 2013, among the biggest to hobble retailers and banks in recent years.

Kevin Cummings, the New Jersey company's CEO, transformed Investors to sizable bank prior to its second-step conversion last May. With $2.2 billion in capital and an updated core system, Cummings has his sights on the company's next growth phase.