A recap of the informed opinions (and the discussions they generated) on BankThink this week.

Big bank executives in New York need to visit the heartland and get in touch with Main Street to cure lingering public resentment, St. Louis Fed President James Bullard said.

Wingspan Portfolio Advisors, a mortgage service provider, has agreed to take over the lease on a customer service operation in Monroe, La., from JPMorgan Chase (JPM) with the help of state subsidies.

Washington Trust Bancorp (WASH) in Westerly, R.I., has hired a veteran banker as its president and chief operating officer.

Cordia Bancorp (BVA) in Midlothian, Va., has hired Mark Severson as chief financial officer.

Wesley A. Brown, a Denver investment banker and member of the Alpine Rescue Team, is trained to save your bank — or you, if you get stuck in the mountains of Colorado. Recent floods there put his skills, and those of his teammates, to the test.

A Small Business Administration program intended to give veteran-owned companies easier access to loans has come under fire for high default rates that have cost taxpayers over $31 million.

The Federal Reserve's rules for debit-card transaction fees and processing will remain in place while the central bank appeals a decision throwing out the regulations, a judge said.

Penns Woods Bancorp (PWOD) in Williamsport, Pa., has picked Robert Glunk to be the next president of Luzerne Bank, a subsidiary it acquired this year.

The Museum of American Finance is dedicating its largest exhibit ever to an examination of the Federal Reserve System's history, culture and role in the U.S. over the past 100 years.

Consumers who were duped in a fraudulent telemarketing scheme operated by JPM Accelerated Services will be getting refunds from the Federal Trade Commission.

Promotion to CEO roles will continue to be a challenge for women as the industry continues to consolidate.

The Consumer Financial Protection Bureau and the Department of Justice are examining the lending operations of major auto manufacturers for possible discrimination in lending, according to regulatory filings and three people briefed on the inquiry.

BitPay, a Bitcoin payment services provider, has added support for Intuit's popular Quickbooks software.

In an agreement hailed by consumer advocates, JPMorgan Chase consented to a major overhaul of its debt collection and debt sale practices.

Two River Community Bank (TRCB) in Tinton Falls, N.J., has hired Anthony Mero as its chief operating officer.

Self-Help Federal Credit Union, the California community development credit union that bought Second Federal Savings & Loan last year, has officially reopened the failed thrift in conjunction with Chicago's Resurrection Project.

The Boston City Council unanimously passed a bill Wednesday aimed at improving banking practices in low- and moderate-income neighborhoods.

The various orders, fines and acknowledgements of guilt made by JPMorgan Chase on Thursday over the London Whale and other issues will have enormous implications for the rest of the industry. Here's why.

East West of Los Angeles hopes that buying MetroCorp in Houston will help its Chinese clients develop business ties in the Lone Star State.