Consumer banking
Consumer banking
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As the flames continued to spread, banks closed more branches while others donated to relief efforts.
January 9 -
The Bethesda, Maryland-based company called its success in luring a team from Capital One as its most "newsworthy" move to date executing a strategy aimed at diversifying its lending operation.
January 9 -
JPMorgan Chase, U.S. Bancorp and others shut some branches as wildfires tore through the suburbs of Los Angeles.
January 8 -
Heightened expectations for increased economic activity could boost loan demand after a soft 2024.
January 8 -
Banking relies far too much on human relationships and trust for it to hand over essential questions about perception and judgement to artificial intelligence. The need for human bankers will always exist.
January 8 -
A customer claims the Massachusetts bank fined her numerous times over a single botched purchase. The bank paid her back — but her class action lawsuit isn't going away.
January 7 -
Reading Cooperative's combination with Wakefield Cooperative, the third deal involving Boston-area banks announced in the past month, would create a $1.2 billion community bank.
January 7 -
The industry should save on interest expenses this year as it follows the Fed's lead in cutting rates. The downside is that the lower deposit rates signal fewer opportunities to make loans.
January 7 -
Florida-based Amerant Bancorp recently restructured its securities portfolio after selling its Houston branches.
January 6 -
Arrow Financial in Glens Falls kept busy in December, consolidating its two subsidiary banks, expanding its board and restructuring its securities portfolio.
January 3 -
The digital bank unit of SMBC Manubank keeps costs low with remote employees and all tech in the cloud, President John Rosenfeld says.
January 3 -
Lenders across the country promoted from within to fill top executive roles, including First International Bank & Trust in Watford City, North Dakota.
January 3 -
The Stamford, Connecticut-based bank hired Steven Sugarman to be its president. The former bank CEO, who now heads one of the country's largest mission-based lenders, will help drive an effort to close a capital gap.
January 2 -
The Honolulu-based utility sold a 90.1% stake in American Savings Bank. The deal valued the lender at $450 million.
January 2 -
The trend of credit unions buying banks is a lightning rod for controversy in the banking industry. Despite this, such mergers are increasingly common.
January 2 -
Banks are taking hits in the stock market as they use 2024 to restructure balance sheets and inflation slightly increased in November.
January 2 -
Community banking highlights in 2024 included strong deposit growth at a Los Angeles-based digital-only bank, continued regulatory scrutiny of banking-as-a-service arrangements, along with a transformational deal in the Old Dominion.
December 31 -
A record 22 credit unions announced plans to acquire banks in 2024, though the year ended on a discordant note as regulatory concerns appear to have derailed a planned CU-bank deal in Georgia.
December 31 -
JPMorgan Chase opened a net 38 sites in the 12 months ended Sept. 30, bucking the branch-closing trend.
December 31 -
As the new year begins, managers across the industry will be setting new goals for their branch bankers. They'll find more engagement and success if they clearly articulate the thinking behind the goal setting.
December 31





















