The USAmeriBank deal was supposed to give Valley National Bancorp a bigger presence in Florida, but it did more than that — it provided a model for banking businesswomen that Valley can copy in its New York and New Jersey markets.

Small banks and credit unions say slow responses and outdated products from the establishment tech vendor can become a drag on their innovation efforts.

Doug Bass had been one of the South Dakota company's regional presidents. He succeeded Ken Karels, who remains chairman and CEO.

Judy Long, president of First Citizens National Bank in Dyersburg, Tenn., launched the Smart Women financial literacy program after seeing female customers struggle with managing their finances.

Santander Bank said Wednesday that the OCC had terminated a 2015 consent order related to an identity protection product. It is one of several regulatory headaches the bank and its parent company have resolved lately.

The company said it could use proceeds to fund organic growth or acquisitions.

Credit unions face a delicate balancing act in their technological initiatives, including satisfying members, navigating vendor contracts and more.

Financial institutions need to ask more direct questions about when — if ever — their existing customers like to use mobile banking and when they want human help.

The country’s largest banks, and even some lawmakers, are calling on the banking agencies to roll back requirements imposed after the financial crisis. But that puts the economy at grave risk.

The storm dropped record rainfall on the Big Island, leaving one credit union with as much as two feet of water in its basement.

SWNB Bancorp was unable to secure enough votes to back its proposed sale to Hanmi Financial.

Digital banks dispute the notion that they can skimp on customer service because millennials are only shopping for low fees and high savings rates.

The new rule will raise the asset threshold for firms eligible for the Small Bank Holding Company and Savings and Loan Holding Company Policy Statement.

The company said that Michael Segner had also succeeded Stephen Mourlam as its president.

Richard Murray IV was named chairman, succeeding John Holcomb III. Murray replaced Holcomb as CEO last year.

Chip Mahan, founder of Live Oak Bank, believes that if employees have their needs outside work met, they will work better with customers.

Michael Towbes, the owner of Montecito Bank & Trust who passed away last year, launched a program in 2003 that gives $1 million away to charities each year.

The Best Banks to Work For study is a collaboration between American Banker and the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies.

Oakworth Capital Bank, which topped our "Best Banks" list this year, takes a broad view of wellness by providing employees with free healthy snacks and classes on time management.

Inspired by the book "How Fargo of You," Bell Bank has an awards program that recognizes employees with a talent for the little touches that matter to customers.