Despite efforts in recent years to expand its loan programs, the Small Business Administration gets only mixed support from entrepreneurs, even those who have benefited from its help.

That was among findings of a survey of 409 owners and managers of companies with annual sales of $1 million to $3 million. The survey, with a sampling error of plus or minus five percentage points, was done by the Wirthlin Group, as part of Keycorp's Survey of Small Business Sentiment.

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