Fiserv Inc. announced Monday that it is offering banking products based on the Microsoft Dynamics Customer Relationship Management 4.0 platform from Microsoft Corp.
The Brookfield, Wis., company said Monday that its customer value enhancement group has built banking-specific templates for the Microsoft CRM platform. These templates focus on customer acquisition, retention, expansion, and service, and are customized for consumer, commercial and small business, private banking, and and wealth management segments, Fiserv said. It also offers consulting services and workshops for its customers to complement its technology offering.
Tom Warsop, Fiserv's group president, said in a press release that this offering is "a great example of Fiserv working with Microsoft to be ahead of the curve and meet the needs of our clients."
