American Savings Bank, a $5.2 billion-asset Honolulu thrift, has agreed to use technology from Fiserv Inc. to consolidate its disparate manual processes using a single, integrated approach, the Brookfield, Wis., financial technology company announced Monday.
American Savings, a unit of Hawaiian Electric Industries Inc., plans to use the Signature Bank Platform, which operates on a service-oriented architecture, to link more than 20 products, Fiserv said.
"We are particularly interested in leveraging business process automation capabilities for account servicing, sales campaigns and referral follow-up," Rick Robel, American Savings' executive vice president of operations and technology, said in Fiserv's press release.
The implementation is to include account processing and servicing, electronic document management, risk and performance, source capture optimization, cash management, online banking and bill pay, credit processing, automated teller machine and electronic funds transfer processing and loan servicing, Fiserv said.
