Perhaps it is the tradition of southern hospitality that led First Tennessee Bank to its merchant-processing specialty, serving the hospitality industry.

Hospitality has been a First Tennessee tradition since the 1970s. While many commercial banks fled the merchant side of the card business in the 1980s, First Tennessee stuck with its big-name hotel and motel clients, following them as far away as Canada and Puerto Rico and growing to the 14th-largest acquirer of merchant transactions.

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