Huntington Bancshares, which recently replaced its chief executive officer after a period of disappointing earnings, has hired a former Bank One Corp. retail executive to lead efforts to improve service.

Ronald C. Baldwin, who retired in February as president of Bank One Corp.’s retail delivery unit, has been named to the newly created position of vice chairman and head of retail and corporate businesses at Columbus, Ohio-based Huntington. He was scheduled to start the job today.

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