IN THIS SECTION

Bank One Pushes Visibility for Wingspan

The bank recently burst onto the scene with Wingspan, a new Internet bank where customers can access 7,000 mutual funds, including no-loads.

Page 4A

FirstMerit Thriving on Cross-Selling

The Ohio company has been so successful at selling mutual funds to customers of other products that it is giving bigger competitors a run for their money.

Page 5A

Fleet's Quick & Reilly Deal Carried Bonus

When Fleet bought the discount broker, it also got U.S. Clearing, which provides clearing and on-line trading for nearly 200 banks and brokers.

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Citigroup's Strategy: Multiple Channels

The banking giant's approach to fund sales is the same as for its other business lines: a diverse product line with many brands, distributed through many channels.

Page 8A

State Street Sees Growth in Processing

The Boston-based company has been shedding some business lines to concentrate on the not-so-sexy business of mutual fund and securities processing.

Page 10A

Banks Focus on Broker Support

Heads of brokerage units agree that, provided performance is adequate, they pick funds because of the amount of participation by the fund company in the broker's sales efforts.