At the Edinburgh Financial Conference held during May in Scotland, the Cooperative Bank was awarded the prize for "the most innovative use of self-service technology" for its Bank Point Kiosk program.
Cooperative Bank, based in Manchester, England, boasts a customer base of five million accounts. This year, the bank introduced nine indoor standalone kiosks in communities surrounding Manchester. By Sept. 1, the bank will have 17 kiosks. Plans are in the works to introduce more than 25 more by the end of the year.