A technology company with a number of big bank clients has released software designed to help personal computer-equipped customer service representatives reach into a myriad of information stored on mainframes.

The software, from Early, Cloud & Co., Newport, R.I., is designed for banks, insurance companies, and other companies with large customer-support staffs that need to access information running on mainframes, but also want to introduce networks of PCs - called client-server computing - to users.

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