From an office near that of First Union Corp.'s chairman, Austin A. Adams "sets what we call BHAGs-big, hairy audacious goals," said Richard C. Penland, senior vice president of service center operations.
"And he is serious," Mr. Penland said.
Limited Time Offer
Save $400 off your subscription. Special offer ends April 30, 2017.
14-Day Free Trial
No credit card required. Complete access to articles, breaking news and industry data.
Have an account? Sign In