Corpus Christi, Texas-based NavyArmy Federal Credit Union has signed with ATM maker Diebold to implement the company’s new mobile banking solution.
MobiTransact is a mobile platform that works on both text and browser phones, which will enable the $1 billion credit union to provide its members immediate access to their accounts, any time and any place, without requiring an online banking account.
Diebold's mobile banking solution provides the opportunity to integrate the credit union's multiple consumer touchpoints, delivering a more convenient experience for consumers. This integration with the mobile channel gives members the capability to securely interact directly with their financial institution at their convenience for such activities as balance transfers, bill pay and locating ATMs and branches.
NavyArmy is implementing MobiTransact as part of a Diebold managed service contract, allowing NavyArmy to provide optimal member service, reduce operating costs, generate revenue and help integrate delivery channels.
With MobiTransact, financial institutions can fully integrate and maximize multiple delivery channels, providing a consistent, dynamic, two-way interaction with banking customers through their mobile phones and other customer touch points. Institutions can proactively communicate with their customer base through text messages and mobile Web services, while providing a comprehensive suite of convenient and on-demand services to their increasingly mobile customers.