The National Credit Union Administration showed strong improvement in an employee satisfaction survey released by the Partnership for Public Service.
The NCUA ranked first for improvement in employee satisfaction year-over-year among 22 federal agencies with between 1,000 to 14,999 employees.
"It is very important for NCUA's employees to have a high level of satisfaction and fulfillment in their work protecting the savings of America's 94 million credit union members," Debbie Matz, NCUA's chairman, said in a press release. "Employees are our most important asset, and no organization can be fully effective unless its workers are motivated and dedicated to the mission. Making NCUA an employer of choice remains one of my top priorities, and I'm proud of the fact that employee satisfaction has grown significantly over the past three years."
In 2012, NCUA improved its overall annual ranking to sixth out of 22 midsize federal agencies and improved its scores in almost every survey category, the agency said. Last year, NCUA ranked 16th out of 35 small federal agencies.
NCUA received high marks in the areas of diversity, fairness and employee empowerment, it said. The agency ranked No. 1 among Hispanics and No. 2 among African Americans.
Almost 700,000 federal workers participated in the U.S. Office of Personnel Management's Federal Employee Viewpoint survey used by the Partnership for Public Service to compile the Best Places to Work in the Federal Government rankings. Agencies are measured on overall employee satisfaction and in 10 workplace categories, including effective leadership, employee skills/mission match, teamwork and work/life balance.
