In an unexpected move, Bank of Boston has hired the NYCE network to run the bank's network of automated teller machines.

The $43.5 billion-asset bank's move is symbolic of an industry trend, in which banks of all sizes are leaving behind the business of ATM terminal processing and concentrating instead on customer service and retention.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.