The art of jobbing out IT functions is at a crossroads, says outsourcing expert Atul Vashistha, and that’s putting everyone on a steep learning curve as offshoring quickly becomes more sophisticated, with additional project management responsibility shifting to overseas providers.

“There are major changes coming to outsourcing, and they’re coming soon; even within the next 12 months,” says Vashistha, chairman and CEO of NeoGroup, an outsourcing and governance consulting firm. “Companies will be looking for more than a simple cost arbitrage in the future.”

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