PNC Financial Services Group in Pittsburgh has tapped Karen Larrimer to lead its retail banking division.
The current head of retail, Neil Hall, will retire on July 1, the $359 billion-asset company said Monday.
Larrimer will also retain her current position as chief customer officer. Her combined responsibilities will focus on sales and customer service experience and include online and mobile banking.
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Larrimer has worked at PNC since 1995 and has been chief marketing officer, executive vice president for business banking and a leader in treasury management. She previously worked at Ernst & Young and Mellon Bank. She is one of American Banker's
Hall joined PNC in 1995 when it acquired Chemical Bank in New Jersey, where he was president of consumer banking. He became head of retail banking in April 2012. He is a board member of the Consumer Bankers Association and a member of the Consumer Financial Protection Bureau's advisory board.
