Headlines:
Fifth Third to Use NCR System
Fifth Third Bancorp of Cincinnati will use the ImageMark system from Dayton, Ohio, automated teller machine and point of sale terminal maker NCR Corp. for the remote capture of check images at business locations.
NCR said Friday that Fifth Third's commercial customers will use ImageMark Commercial Passport software to make the images and balance their deposits at their own offices. Fifth Third will use ImageMark Transaction Manager software to validate, balance, and consolidate those deposits before posting them to the customer's account.
Evan Davis, a commercial product manager at Fifth Third Bank, said in an NCR press release, "These electronic services allow Fifth Third to provide product offerings to clients beyond our existing nine-state footprint."
NCR said it also will provide hardware and associated service and support for Fifth Third to offer to its customers.
BB&T Installs Carreker Product
BB&T Corp. of Winston-Salem, N.C., has licensed the Adjustments/Express system from the Dallas image-processing software vendor Carreker Corp. for correcting check-clearing errors using digital images rather than paper items.
Carreker said Thursday that the $102.3 billion-asset BB&T's operators would use the system's workflow features to scan information and retrieve items from both image archives and microfilm.
Such "day two" functions have proven to be among the most nettlesome aspects of image-based check clearing.
By enabling adjustments in a virtually paperless environment, the system will improve productivity and customer service while reducing check float and the cost of making adjustments, Carreker said.
M&T Using Symantec Service
M&T Bank Corp. of Buffalo is using an online fraud management service from the Cupertino, Calif., computer security software vendor Symantec Corp. to prevent e-mail scams.
"Our objective is to mitigate the likelihood that our customers will be exposed to phishing and identity theft ploys," Matt Speare, the corporate information security officer at M&T Bank, said Thursday in a press release. The bank signed a three-year contract with Symantec to use the service.
Phishing is an online scam involving fraudulent e-mails that purport to be from a bank and link to an impostor bank Web site.
The Symantec service, introduced in September, includes consulting services to address each of its customers' security needs. It detects phish e-mails received by dummy e-mail accounts and informs the bank when a scam using the bank's brand is detected. The software also blocks such e-mails from being delivered to the 300 million e-mail accounts that use other Symantec products.
