The Best E-Channel

What kind of organizations do consumers prefer for online billing? While disagreeing on exact numbers, two different sources-CheckFree and GartnerGroup-show banks as the favorite destination for e-billing.

Comfort Level With E-Billing Providers

Internet Portal 22%

Internet-Only Bank 25%

Online Brokerage 29%

Credit Card Firm 35%

Credit Union 42%

Bank 61%

Source: CheckFree Corp.

Utility Company 4%

AOL 7%

Web Portal 7%

Financial Software Company 14%

Brokerage 18%

Bank 50%

Source: GartnerGroup

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