The optimists among us recognize that every crisis presents opportunity, and this one is no exception. The future of retail financial services is being written each day, as institutions use technology to adapt to consumers new spending, saving and product preferences, and to new regulation.

Ryan Jacoby, an innovation strategist at IDEO who helped create Bank of America's "Keep the Change" and PNC's Virtual Wallet—two of the most consumer-centric banking innovations we've seen in recent years—put's it this way in a recent column published in Business Week:

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