the ALL program has been run on this file

MORTGAGES

For PNC Mortgage's James O'Brien, this year's low interest rates have meant booming refinancing business and long nights at the office. "There are not enough hours in the day," he says, to keep up with demand. Page 8

WASHINGTON

Continuing their credit-quality campaign, federal regulators will shortly issue guidance on subprime lending and revise rules for loan chargeoffs. Page 2

REGIONAL

A major challenge facing bank managers in attracting and keeping top talent is developing cutting-edge compensation and benefit packages and ensuring they get shareholder approval, writes George Blaha. Page 4

COMMUNITY

Chicago's South Shore Bank has a plan for catering to its oldest customers while courting younger ones: separate them. Page 6

INVESTMENT PRODUCTS

INSURANCE: Republic New York has reentered the business of selling life insurance to retail customers three years after closing down a savings bank life insurance business. Page 11

The insurance giant American International Group is planning several moves to build its business through commercial banks. Page 11

TECHNOLOGY

Senior technology executives at Citigroup and Chase Manhattan aired differing views of how corporate power will accumulate in an electronic commerce world. Page 18

CARDS

Hypercom has hired two more executives from its rival Verifone, the leader in POS terminal installations. Page 21

MARKETS

Bank stocks are about to get a lift from Lehman Brothers. The firm's chief equity strategist is preparing a report that will urge investors to place one-quarter of their holdings in large financial institutions. Page 30

Bank stocks gained further in the continuing afterglow of the Federal Reserve's latest cut in interest rates as well as the prospect of additional cuts soon. Back page

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