American Banker held its Retail Banking 2014 conference in Orlando, FL this week. Speakers included Manolo Sanchez, CEO of BBVA Compass, Catherine Bessant, global technology and operations executive at Bank of America, Bruce Van Saun, CEO of RBS Citizens and Santander CMO Kathy Klinger, who spoke during a newly-added BankThink Live segment.  

Here, in tweets, are a few of the conference’s takeaways.















Jeanine Skowronski is the deputy editor of BankThink. You can contact her at or follow her at Twitter @JeanineSko.