U.S. retail customers who said their primary bank met their needs for guidance gave it much higher grades, according to J.D. Power’s annual survey.

Bank of America, JPMorgan Chase and United Wholesale Mortgage are among the financial companies teaching employees and recruits technology skills to take on new roles and get better in their current ones.

Bank of America joined JPMorgan Chase and Wells Fargo in making Juneteenth a bank holiday starting next year after President Biden signed the June 19 federal holiday into law to commemorate the end of slavery in the U.S.

The Charlotte, North Carolina-based bank is adding three branches in Lexington, with plans for a fourth next year.

The bank is shortening the time for deposit availability in the hope of serving use cases like gig economy workers and disaster relief.

Even though industry economists and Federal Reserve officials expect the recent price surge to wane, some big-bank executives are expressing concern about the risk of an inflationary spiral hindering the recovery from the pandemic recession.

Online and mobile banking traffic at Bank of America soared in the last year, including a 60% spike in the use of its virtual assistant Erica. David Tyrie, the company's head of digital, wants to keep driving adoption by pitching financial planning tools to millennials and Gen Z.

Bank of America was ordered by a judge to change its practices after thousands of unemployed California customers receiving public benefits complained that when their prepaid debit cards were hacked, the bank made matters worse by treating them like criminals.

“Our goal is by after Labor Day to effectively be back to where we were in January of 2020,” Chief Executive Brian Moynihan said.

Share buyback programs, shelved by many banks last year amid pressure from regulators to preserve capital, are back in vogue, with three dozen banks announcing such plans in April alone.