Synchrony CEO Margaret Keane says plastic cards will be gone in five years; David Tyrie is succeeding the high-profile Michelle Moore as BofA's digital chief; Fed outlines a new approach for its post-crisis supervisory program; and more from this week's most-read stories.

Michelle Moore, head of digital banking at Bank of America, explains the top use case for the virtual assistant so far.

Following is a list of the banks that made Vade Secure's top 10 phishing list in the third quarter, along with insights into how lenders can protect themselves.

Bank of America Merchant Services is combining its payment processing and security services with the cloud-based restaurant management software of talech to deliver a new point-of-sale option to restaurants and bars.

The credit union says employee charges that its AML program is deficient are false; Michelle Moore, who helped launched the Erica digital assistant, wants more time with family.

The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

Christian Sewing calls out the German bank's senior managers for using rumors of a merger with Commerzbank to excuse poor performance; banks in China begin using smartphones to pick up on lie-detecting facial tics.

Bank of America said Terry Laughlin, vice chairman and head of global wealth and investment management, has died. He was 63.

Executives offer support to lift investment bankers’ morale; retailer’s move from Synchrony Financial could force card issuers to make concessions.

A recent study concluded there are first-mover benefits for banks that embrace open banking. But many executives see its risks instead.