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How banks can cater to this desire to prioritize experience spending and support customers to do more of what they love
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Financial services professionals should be in the business of normalizing discussions about personal finance. The result will be a more financially literate population, and that's good for everyone.
June 20
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Medical debt affects 100 million Americans, totaling approximately $195 billion, according to KFF — here's how EarnIn wants to help.
November 16 -
Employees are still struggling with their financial obligations, and less than half feel good about their financial situation.
October 3 -
During the pandemic, many banks adopted programs that helped struggling families find stability. Make that a permanent strategy.
May 18
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The new Greenlight for Work program allows employers to provide working parents with financial education for their whole family.
February 28 -
Traditional banks already have the tools they need to win back consumers’ confidence, but they need to be smart about deploying them.
July 8
Sontiq -
Most executives are keenly aware of the hardships customers face, but do they realize that many of their workers are also living paycheck to paycheck?
March 25
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Discovery Bank in South Africa and other overseas financial companies say healthier customers are more profitable. They are giving reward points, gym subsidies and even free Apple Watches to those who meet fitness goals.
February 9 -
Like LendUp, a small-dollar lender, Ahead Financials is targeting consumers who are gainfully employed but have blemished credit histories.
December 1 -
In an exclusive interview announcing the regulator's new financial inclusion program, NCUA Chairman Rodney Hood explains why the time was right to double down on the agency's efforts to expand access for marginalized communities.
October 19 -
JPMorgan Chase is funding a two-year initiative in which Commonwealth, a nonprofit, will study the impact of artificial intelligence and other technologies on the financially vulnerable.
August 18 -
From student-run branches to courses on credit, budgeting and more, one of the industry's longest-running partnerships is being upended as districts across the country move to virtual learning.
August 12 -
Nationwide lockdowns forced banks to close brick and mortar outlets and rely heavily on drive up windows, mobile and online access. BBVA has proven that even in the middle of crisis and chaos, retail still fits into the banks overall strategy.
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Nationwide lockdowns forced banks to close brick and mortar outlets and rely heavily on drive up windows, mobile and online access. BBVA has proven that even in the middle of crisis and chaos, retail still fits into the banks overall strategy.
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Rather than funnel mortgage and rent payments through consumers, the federal government should instead deal directly with landlords, utilities and banks, suggests Howard Newman, managing partner of Pine Brook Partners.
June 23 -
With money flow suddenly stifled for millions of customers, demand for money management tools has skyrocketed.
June 19 -
Dan Geller, behavioral economist and developer of the Money Anxiety Index, describes how the gauge has spiked and what banks can do about it.
May 26













