JPMorgan and Citibank post better-than-expected results; Adding workers and promoting its charitable efforts, the bank hopes to win favor.

The company’s stock plunges after Sarah Friar’s departure announced; the bank said it unintentionally withheld mortgage discounts from minority borrowers.

While the fintechs that offer merchant loans usually argue they’re lending to the ultra-small businesses that banks don't serve, competitive forces will bring the technology companies deeper into banks’ domain.

The third interest rate increase of the year could have a significant impact on banks' lending, deposit gathering and even M&A decisions. Here's what to expect.

The 2018 Most Powerful Women in Banking festivities kicked off Wednesday night with cocktails and conversation at the Alley Cat Amateur Theater in New York's Financial District.

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

The nation's largest bank overtook PNC Bank to snag the top spot in an annual study that evaluates satisfaction levels at the nation's six largest retail banks.

New data from the FDIC shows that banks with less than $10 billion of assets are ceding deposit share to their larger rivals. What can they do to keep pace?

Elinor Hoover's passion for helping women-run firms raise capital goes hand in hand with her mission to increase women's visibility within the upper ranks of Citi's management.