JPMorgan Chase

The bank will spend an additional $1.4 billion on technology in 2018 to gain share and boost efficiency, executives said Tuesday. But they were peppered with questions about whether the big investment will yield a big financial return down the road.

One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.

Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.

JPMorgan Chase said Friday that its female employees earn 99% of what male employees make globally, but women remain underrepresented at senior levels and it hinted the unadjusted numbers it will report soon in the U.K. will be less flattering.

The bank will allow its customers to apply for car financing online and receive a decision within minutes.

In Zelle’s national advertising campaign, the bank-run P-to-P network spotlights consumers paying a personal trainer, a babysitter and a neighbor. It sets an expectation that Zelle can be used like a credit card, and scammers have figured out how to exploit this trust.

At the U.K. investment bank, women earn 26% less than men and receive bonuses that are 60% lower, according to the lender’s annual report. Overall, it pays women just under half as much as male colleagues.

Process would protect taxpayers from bailing out failed banks; bank plans to raze its midtown Manhattan headquarters and build a 2.5 million sq. ft. edifice on the site.

The nation's largest bank plans to consolidate employees from multiple office buildings into the 2.5 million-square-foot building. Construction is expected to be completed in 2024.

The New York Times' Andrew Ross Sorkin wants banks and credit card companies to effectively ban assault gun sales if Congress won't. It's a dangerous idea. Here's why.