JPMorgan Chase

It was a rough quarter in retail banking for the bellwether bank, but a pickup in credit and debit card spending and a higher-than-expected release of loan-loss reserves bodes well for JPMorgan — and perhaps the industry as a whole.

Business owners have shown little interest in taking on debt during the pandemic. Will their attitudes change as the economy improves?

Fees from investment banking and larger-than-expected reserve releases more than offset a sharp drop in loan volume.

Instacart has reached a deal with JPMorgan Chase to offer a credit card to customers who’ve flocked to the grocery delivery service during pandemic lockdowns.

In his annual message to investors, the JPMorgan Chase CEO said Big Tech and fintechs are "here to stay" and vowed to be aggressive in taking on these new challengers. He also predicted that the economy would take off this year, but said capital rules prevented banks from doing more to help blunt the impact of the pandemic recession.

In his annual letter shareholders, JPMorgan Chase CEO Jamie Dimon said banks are facing "enormous competitive threats — from virtually every angle."

Two decades ago, before Jamie Dimon & Co. towered over the industry, the sale of JPMorgan to Chase Manhattan was seen by some as the downfall of the most prestigious U.S. bank. In a new book, Nicholas P. Sargen, a former economist there, offers a cautionary tale of a management team that did many things right yet failed to avoid a takeover.

JPMorgan Chase said it plans to hire 300 additional Black and Latinx wealth advisers by 2025 to serve more clients from those communities and allow employees from diverse backgrounds to advance in their careers.

The Rainforest Action Network says the 2020 decline stemmed more from weak energy demand during the pandemic than banks’ pledge to reduce financing to firms that contribute to climate change.

Gillin joined JPMorgan four years ago to lead the bank’s co-brand credit card business. She was chief marketing officer for about a year.

"On streets, online and in many Asian-owned small businesses, we are seeing physical assault, verbal harassment and refusal of service," JPMorgan Chase CEO Jamie Dimon wrote in a memo to staff. "These racist acts cannot — and will not — be tolerated."

JPMorgan Chase scrubbed its bylaws of gender designations as pressure grows from both society and investors on global businesses to show they are diversifying and becoming more inclusive.

After digging deep into member data, Randolph-Brooks FCU in Texas developed a marketing campaign aimed at persuading JPMorgan Chase clients to switch to the credit union's own card. It's an effort its peers could imitate.

JPMorgan Chase has hired former HSBC executive Jeremy Balkin as the new head of fintech and innovation for wholesale payments.

The option to transact using Chase Pay will be removed from all merchant websites and apps by the end of the month.

JPMorgan Chase is marketing big blocks of office space in Manhattan as companies reevaluate their need for real estate amid the COVID-19 pandemic, according to people with knowledge of the matter.

While JPMorgan Chase’s chief executive would like the bank’s employees to get the COVID-19 vaccine, he said it’s unlikely to require the shots at least for now.

JPMorgan Chase is stepping up its search for acquisition targets as competition intensifies from financial technology firms and other new rivals.

JPMorgan Chase is shutting its private banking business in Mexico, according to people with knowledge of the matter, as wealthy clients in some of Latin America’s largest economies move their money to international financial capitals.

The product — a special class of shares in JPMorgan's Empower money market fund — will initially be distributed by the Harbor Bank of Maryland, Liberty Bank & Trust, M&F Bank and Unity National Bank, according to a statement.