A sullied reputation and frustrations with bureaucracy have driven some advisers to the competition.

How banks and network providers combat real-time payment fraud; online banks try new pricing strategies; the Most Powerful Women in Banking call for greater leadership diversity; and more from this week's most-read stories.

Wells Fargo & Co. hasn’t yet fixed all of its problems, but at least it stopped its revenue slump.

JPMorgan and Citibank post better-than-expected results; Adding workers and promoting its charitable efforts, the bank hopes to win favor.

Readers react to an argument about reining in banker pay, weigh the push for raising the minimum wage, respond to Wells Fargo getting back into the private-label securities market and more.

The two megabanks face different problems, as Bank of America customers are frustrated over fees and customer service while Wells customers are alarmed about the bank's recent scandals.

Mary Mack, Wells Fargo's head of consumer banking and American Banker's No. 1 Woman to Watch, acknowledged recent issues at the bank, but noted the progress it's made in fixing them.

BNY Mellon snags tech exec from Bank of America as CTO; dissent spreads at CFPB over top aide's writings; Anne Finucane ready to lead BofA's European operations; and more from this week's most-read stories.

Wells Fargo is doubling down on the gun industry, undaunted by criticism of its deep ties to firearm companies and the National Rifle Association.

Diane Schumaker-Krieg, the global head of research, economics and strategy at Wells Fargo and a mainstay on American Banker's list of the Most Powerful Women in Finance, plans to step down at the end of the year.