Fintech

TUKWILLA, Wash.–To effectively cross sell a new member at signup, the front-line team must consistently follow five steps.

Scott Lang wants folks using NACHA's automated clearinghouse network to watch their language, particularly when discussing the actual service.

Fifth Third Bancorp plans to stay the course in its decision to be deliberate in how it deals with reductions in debit card interchange revenue stemming from a rate reduction that took effect last fall under a mandate from the Durbin amendment to the Dodd-Frank Act.

Releases of allowances for bad credit card loans continued to plump banks' bottom lines in recent earnings reports, but loss rates look set to bounce off record lows in the first quarter.

A New York man has filed a new string of ATM-disclosure suits, just as credit unions appear to be getting their hands around another broad swath of suits brought by two Michigan retirees.

Orange County Public Schools says it has earned about $100,000 in dividends from a 3-year-old debit card “MyCFE4Schools” affinity program it has with Central Florida Educators Credit Union.

City Bank is upgrading its mobile-banking capabilities to compete with larger banks, always a concern for smaller institutions. At the same time, the $1.9 billion-asset bank, which serves a region surrounding Lubbock, Texas, also is experimenting with security applications for mobile devices that shield non-mobile channels.

AUGUSTA, Maine – Maine credit unions will hit the airwaves throughout 2012 with a multi-channeled marketing program, including a second year of “Young & Free Maine.”

PENSACOLA, Fla. – A new team of superheroes is hitting the area’s billboards – life-sized comic book characters that are going to tout the Pen Air FCU message throughout 2012.

ROCKY HILL, Conn. – Nutmeg State FCU has selected six members who will carry its message through a local television ad campaign as the credit union’s “Super Fans.”