Investment

The right mix of AI and machine learning can help credit unions balance customer service with security.

Tanushree Luke played a key role in Capital One's use of a conversational artificial intelligence technology known as Eno, and she previously worked for the U.S. government's Defense Advanced Research Projects Agency.

Executives from the bank and the tech company have been working for months to create a cloud designed to address the challenges that often slow financial institutions' adoption of cloud computing.

Service would help with compliance; JPM CEO sees more short-term lending rate spikes if no long-term solution implemented.

Fresh off its support of the Apple Card — deemed "the most successful credit card launch ever" by Goldman Sachs CEO David Solomon — the investment bank is fueling another card-as-a-service platform.

E-commerce and multi-channel fraud prevention software provider Riskified has received $165 million in a Series E funding round led by global growth investor General Atlantic.

It’s been a bumpy decade for crypto and blockchain, but both are here to stay.

Caitlin Long, member of the Wyoming Blockchain Task Force, explains why the state has enacted 13 blockchain laws and what they mean for fintechs and banks.

The team has already built three customer-facing AI tools this year, which it hopes to keep building upon.

Short of replacing member service representatives with robots, artificial intelligence has the capacity to help credit unions make better lending decisions that can improve business.