Merchant

As banks seek to innovate, executives should accept that ignorance and mistakes are part of the process.

Credit unions collect more in fee income than their banking counterparts. That could become problematic as the political winds and consumer preferences shift.

Retailers can control traffic flow and simplify payments and checkout, writes Scott Reese, chief technology officer at Harbor Retail.

The online lending marketplace will use the equity financing from WestBridge Capital to diversify the digital products its offers banks trying to compete for small-business borrowers, its CEO says.

The watchdog said the CFPB had trouble determining if some medical debt collectors were subject to its oversight, yet the exams were canceled before their start dates.

Empathy isn't a buzzword; it's how we should be talking to each other — and it should be expressed through our products, says Suneera Madhani, founder and CEO of Fattmerchant.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.

Security platform provider MagicCube is partnering with IT services company NTT Data to certify and deploy software that allows the secure input of sensitive data on a touch screen.

China UnionPay is assembling the relationships it needs to directly issue cards in Europe, but local saturation suggests UnionPay’s best bet is to use European merchant relationships to counter its own domestic rivals in China rather than disrupting Visa and Mastercard.

Stripe has launched Chargeback Protection through its machine-learning fraud prevention system called Radar.