Attorneys Seek Customers in Bank of America Robocall Case

Attorneys involved in Bank of America's $32 million settlement last fall of several class action lawsuits are looking for people to file claims in the case. The deadline to file is next month and customers will receive between $20 and $40, depending on how many claims are filed.

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The bank allegedly used illegal robocall systems to contact credit card and mortgage customers on their cell phones. A judge approved the deal in December. Bank of America denied wrongdoing in the case.

“We’re pleased to resolve this matter,” spokeswoman Betty Reiss said in a statement. “Bank of America denies the allegations, but agreed to settle the claims to avoid further legal costs.”

The settlement is one of many legal actions related to the Telephone Consumer Protection Act, which restricts businesses from using automatic dialers to call cellphones unless they have specific permission to do so. Companies from student lender Sallie Mae to Papa John’s have all settled claims in the past few years.

Telephone Consumer Protection Act litigation exploded in 2013, up 69 percent from 2012, according to WebRecon, a company that collects data from U.S. district courts.

Consumer advocates are pleased with the rise in litigation, arguing the law is meant to keep from repeated daily interruptions. But most companies and those in the collection industry say auto-dialers are the only efficient way to reach people, particularly as more people give up landlines.


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