NCR Corporation
, a global technology company, has launched its new NCR SelfServ family of automated teller machines in
Cambodia
.
NCR SelfServ automated teller machines are designed to help drive more revenue by enabling easier introduction of multi-function services and ensuring availability to customers, while reducing environmental impact.According to the company, availability is one of the key priorities for banks in
Southeast Asia
, and the NCR SelfServ family with its self-healing capability addresses this need. This new ATM family recovers automatically from software failures without intervention, cutting down recovery time previously ranging from three to four hours, to just ten or fifteen minutes, therefore ensuring availability.Over half of ATM downtime is due to low-level maintenance tasks - often performed by branch staff - such as replacing receipt rolls and clearing cards or paper jams. With intuitive interactive graphic operator panels, NCR SelfServ allows staff to fix more faults the first time and do so more quickly, leading to better availability. NCR SelfServ units include NCR's patented two-sided thermal receipt printers that reduce the amount of paper consumed. Its larger paper rolls and dual receipt roll dispensers also include auto-change functionality.The company has said that the new NCR SelfServ family is designed to deliver advanced services, including bill payments and no-envelope intelligent cash and cheque deposits, while reducing environmental impact.As 2D barcode technology emerges, bill payments and other transactions that use this technology can be handled on new modules available on NCR SelfServ. Technologies such as contact less card and mobile payment systems can also be easily integrated with NCR SelfServ ATMs to improve convenience for consumers and create revenue-generation opportunities for financial institutions and other ATM deployers, said
NCR Corporation
.