PayThink is focused on the rapidly changing, inter-connected markets of debit, credit, mobile, prepaid and digital payments. As the payments industry strives for faster innovation to launch new products ahead of competitors, PayThink provides insight from market participants and innovators leading the way. PayThink is designed for executives looking to stay relevant in the ever-changing payments ecosystem by finding and honing their competitive edge.

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After scrambling to launch bots in the early pandemic, banks including Fifth Third and KeyBank are taking the time to thoughtfully design intelligent digital assistants with better navigation and seamless handoffs to human agents.
October 19 -
Heeren joined Gradient AI to grow its engineering team and build world-class machine learning offerings. He brings over 30 years of leadership experience building and leading both engineering and product teams across a wide range of industries and problem domains.
Prior to Gradient AI, Heeren was the Chief Technology Officer at Vestmark, where he was recognized as a thought-leader in the wealth management industry and is active in a wide range of industry associations and initiatives, chairing a number of industry committees. He has also served in leadership roles at a number of public and start-up companies including Vignette Corporation, Simulation Sciences Corp., Workgroup Technology Corporation, and MITRE Corporation.
Heeren holds a BS in Computer Engineering from the University of Illinois at Urbana- Champaign and a MS in Computer Engineering from Boston University.
October 19 -
The founder of an ETF that tracks all American public companies with female CEOs sits down with American Banker Editor-in-Chief Chana Schoenberger to discuss why it matters if a company has a woman as CEO.
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The Department of Justice alleged that Ameris failed to open a single bank branch or provide home loans in minority neighborhoods in Jacksonville, Florida. Attorney General Merrick Garland said that many similar redlining investigations are currently underway.
October 19 -
Genesis and DCG were accused in the suit of trying to conceal spiraling losses. The state said it wants to ban Gemini, Genesis and DCG from the financial investment industry in New York.
October 19 -
Delta is trimming the increase in requirements for various status levels and adding access to its airport lounges. But the shift to using cash spent, not miles flown, in calculating rewards remains in place.
October 19 -
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There are good reasons to be skeptical in the face of predictions of a revolution in banking led by generative artificial intelligence.
October 19
London Community Credit Union -
Ripple, Coinbase and Circle all received licenses to operate under the nation's stablecoin regulations, which offer more clarity than American rules do.
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