PayThink

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

Banks have resisted the need to switch their core systems, but how long can a financial institution continue to operate on a foundation of dust?

The fact that the Troubled Asset Relief Program made billions is of no help to the thousands of banks that suffered, and are still suffering, from the grossly unfair rollout.

The risky side of bots played a role in last year's IRS hack. But non-data driven security can fight back, argues Robert Capps, a vice president at NuData.

Recent data on derivatives suggests strongly that increased clearing has occurred apparently at the expense of reporting dealers.

Restricting banking organizations’ lines of business would hurt their ability to compete in a constantly evolving financial system and to serve as sources of strength.

As payments innovation expands and diversifies, retailers will need to find ways to deftly embed low-touch payments into omnichannel shopping.

President Trump’s aim to scale back financial regulations may make it easier for student loan borrowers to maintain federal class actions.

After garnering a record-breaking number of comments on its proposed rules for risk-based capital and field of membership, the response to NCUA's call for comments on alternative capital was rather tepid.

Compliance flexibility, state law harmonization and funding transparency requirements are among the regulatory steps that can encourage continued innovation.