PayThink

What's considered a 'bad' product for one group of consumers may not be bad for another.

Though statistically women have trouble getting small business loans, Square's granting more than half its loans to women; latest numbers show only one in four bank senior execs are female.

Success stories offer relevant lessons for those charting and executing a strategy, but with the proper perspective, stories of setbacks show bankers where they can and must improve.

Merchants are concerned emerging technology can't keep up with the growing online fraud threat. But there are some steps that can increase security.

Amid a rising rate environment, political uncertainty and rising delinquency, credit unions can still take steps to protect their bottom lines.

The shift toward all-digital banking means customers, when they do seek in-person service, bring increasingly complex issues for staff to resolve. Banks must train branch personnel accordingly.

New payment standards have banks worried about compliance costs, but there is an opportunity for innovation for aggressive institutions.

Banks can make a difference by helping to alleviate customers’ individual financial stress, the cancerlike scourge behind thousands of suicides. But this requires a certain mindset about the industry’s mission.

Because the fates of banks and the communities they serve are so intertwined, the regulatory impacts borne by regional banks are inextricably linked to the repercussions experienced by their customers.

Businesses are shedding paper checks in favor of electronic payments, but the migration is not as easy as consumer payments.