Resources

The recent public fascination with the digital currency Bitcoin taps into a latent frustration with the current inadequate banking and payments system, says Dave Birch of Consult Hyperion. While Bitcoin itself may not be the wave of the future, it shows how the next generation of payments technologies will work and bears watching by bankers.

"There are parts of Dodd-Frank that are good," but other parts of the sweeping financial reform law fall under the category of "more regulation, not better," according to William Harrison, the former CEO of JPMorgan Chase.

Banks have to reconsider how their customers are using mobile technology, branches and ATMs, and successful companies will create an "integrated multichannel experience," says Bank of the West's Andy Harmening, a senior executive vice president and regional banking group head. He spoke to American Banker at the annual Best Practices in Retail Banking Symposium.

Tim Pawlenty, the CEO of the Financial Services Roundtable, weighs in on the debate over breaking up the big banks, and says that the Dodd-Frank Act ended too big to fail in the eyes of policymakers.

A lack of growth in core deposit-taking and lending in the first quarter bodes ill for an industry that's still struggling to regain its post-crisis footing. The disappointing numbers are likely to intensify banks' push to expand into businesses like wealth management and auto lending.

Bank of the West's Andy Harmening discusses the advantages of being owned by France's BNP Paribas. "For us, it's been a very positive relationship," he says. Harmening, a senior executive vice president and regional banking group head, spoke to American Banker at the annual Best Practices in Retail Banking Symposium.