Resources

Words like "oppressive" and "harsh" have been replace recently by terms like "fair" and "cooperative" in bankers' descriptions of how examiners are treating them. Thanks to go mostly to the improved condition of many institutions.

Tracey Weber (managing director, internet and mobile, Citi), Prashant Agarwal (vice president of business design at Fjord) and Rob Berini (a director with Deloitte Consulting) describe some of the capabilities of tablets that could be better used by banks in their dealings with customers.

The Mississippi bank quietly cut a deal in Arkansas that could undercut class action claims in Florida and save it millions. An appeals court is reviewing the controversial legal strategy.

Comptroller Tom Curry faced a barrage of criticism over how JPMorgan Chase lost $2 billion under the OCC's nose. The hearing threw into turmoil the roles typically played by Democrats and Republicans and raised new questions about the Volcker Rule.

Recent proxy fights illustrate how the high-stakes contests are getting ever more expensive for bankers and insurgents alike.

The OCC promoted David Wilson to oversee national banks supervision, even though he's married to a B of A exec. It then quietly reversed itself later, raising new questions about its coziness with the banks it regulates.

Citigroup's Tracey Weber is blazing a trail in financial services over smartphones and tablets; customers are following.

United Financial of Massachusetts is buying Connecticut's New England Banchares in a deal that makes a lot of strategic sense. Yet investors have given the buyer a rousing thumbs-down.

Weber, who is managing director of internet and mobile at Citi and BTN’s Mobile Banker of the Year, shares the decision process she goes through in determining which new mobile devices to support with banking apps.

Kip Weissman, partner with law firm Luse Gorman Pomerenk & Schick in Washington, says lack of options for small banks has more of them weighing whether to partner with similarly sized rivals.