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Their chatbots are diverting calls away from call centers and helping bring in deposits, the banks say, as the adoption, maturity and usefulness of the technology improve.
August 22 -
The billionaire founder of Paytm emerged unscathed in a crucial test of investor confidence, with a forceful majority of shareholders voting to keep him at the helm of the fintech pioneer that made one of the worst market debuts in Indian history.
August 21 -
Mos, a company that started out helping students find financial aid, is embellishing its banking features with cash advances, gig finding help and financial advice.
August 19 -
To meet the growing demand, banks are faced with a choice of hiring, reskilling or outsourcing.
August 19 -
A recent announcement from the CFPB makes clear that the agency expects banks to adopt multifactor authentication, password management and security patching.
August 18 -
Despite facing backlash last year after erroneously closing some customer accounts, the fintech continues to generate buzz.
August 16 -
The Federal Reserve Board's new guidance comes as the central bank is slated to decide whether to grant Custodia, a Cheyenne, Wyo.-based crypto firm, a master account.
August 15 -
It's surprising given the cryptocurrency's volatility, but the New York Yankees, the Houston Rockets, MVB Bank and Vantage Bank are among the companies that have begun letting employees invest some of each paycheck in bitcoin in recent months.
August 15 -
Mastercard is facing pushback from retailers over a new product that allows customers to pay off their purchases in installments.
August 12 -
The two major tech firms were targeted in an intricate phishing scheme last week. One fended off the attack; the other was not so fortunate.
August 11