Technology

2023 saw a recovery in ridership and signs of progress for contactless boarding. But there's still lots of work to do.

Readers clicked most on stories about what companies like Ally Bank and JPMorgan Chase are doing with artificial intelligence.

EWA programs are not loans, no matter how loudly critics insist that they are. They provide a vital source of liquidity to hardworking families.

Banks cannot shrug off the impact of sudden account closures as inevitable collateral damage involved in fighting money laundering.

Here is a highlight of 10 great American Banker Magazine features from the year. Topics range from redlining to the Most Influential Women in Fintech.

Arizent research shows that financial institutions will continue paying much closer attention to artificial intelligence next year.

Bank investor Kenneth Lehman and investment firm Castle Creek are providing the funds to the Virginia-based bank, whose fintech friendly strategy has gotten it in trouble with regulators. The bank's stock has sunk 70% this year.

The process allows artificial intelligence and machine learning to train on the data of many banks, without compromising customer privacy.

Banks, payment companies, mortgage lenders and insurance providers are racing to seize an advantage from generative artificial intelligence. Some have been especially aggressive in deciding which workflows — or entire jobs — can be handed off to AI.

Six North American banks did well in Evident's latest assessment of banks' AI efforts, but JPMorgan and Capital One have a clear lead.