Technology

An internally built system called Advanced Listening analyzes phone calls, emails, text messages and more, identifying possible compliance violations, systemic issues and opportunities to improve processes, products and customer service.

U.K. consumer spending jumped the most since 2016 last month, led by a surge in Internet purchases as bars and restaurants continued to suffer.

Providing core payment capabilities, like debit and credit or P2P, are a business necessity. But you must also have a host of complementary services and capabilities that surround these services, says Fiserv's Himanshu Patel.

The Office of the Comptroller of the Currency is overstepping its authority in granting charters to fintechs and other companies that don’t take deposits.

A pilot program that would let banks, credit unions and challenger banks bid to offer financial services within rural and inner-city post offices could be a first step in serving the underbanked while also helping to shore up the U.S. Postal Service's finances.

By slicing clutter out of international payments, Ripple managed to turn rivals into partners once before. It hopes a hunger for sharable authentication can make that happen again.

Dutchie, an online cannabis delivery service for dispensaries, has raised $35 million by attracting rapper Snoop Dogg, basketball star Kevin Durant and former Starbucks CEO Howard Schultz as investors.

Under the agreement, fintechs and their bank partners will have a safe legal harbor to offer loans, as long as their interest rates do not exceed 36% and they meet various other standards.

JPMorgan Chase is funding a two-year initiative in which Commonwealth, a nonprofit, will study the impact of artificial intelligence and other technologies on the financially vulnerable.

Non-card APMs are no longer an option but an absolute necessity. If they are not available, businesses face a “transaction declined” scenario where their customers will simply go elsewhere, says gaming payments expert James Ashton.