Technology

For the payments companies that have and will continue to support businesses during our current phase of survival and necessity, these partnerships forged in the fires of adversity will lead to strengthened relationships and long-term loyalty during the growth phase that is yet to come, writes Wirecard's Kevin Brown.

Firms that create virtual assistants for financial institutions are training their bots to answer questions about the pandemic and relieve phone lines from a barrage of customer calls.

Businesses have turned to workarounds to accommodate the coronavirus’ impact on brick-and-mortar stores, emergency measures that will likely become permanent in order for these businesses to survive into the future.

There is no denying that the upgrade to EMV will reduce certain types of fraud by noticeable amounts, but there should be no illusion that this is a “silver bullet” to a growing fraud trend, says The ai Corporation's James Crawshaw.

Small-business owners applying for Economic Injury Disaster Loans could see another applicant's information if they hit the back button.

Veem specializes in cross-border payments, but when small-business customers clamored for help this month with emergency SBA loans, the fintech responded.

The advent of open banking gives EMIs a once-in-a-generation opportunity to carry on doing what they do best, but doing it faster, cheaper, and with broader horizons, says Token.io's Stefano Paoletti.

The online lender, reeling from the economic fallout of the coronavirus pandemic, also said it is cutting senior executives' salaries by 25%.

The coronavirus pandemic has added a troubling twist to the already difficult process of converting fuel pumps to accept EMV chip cards and communicate with the stations' point-of-sale terminals.

For Good Causes has emerged from pilot in the U.K. to help consumers and businesses convert loyalty rewards points to digital cash donations for charities impacted by the coronavirus pandemic.